SERVICE OPERATIONS / TODAY

A calm place for complicated machines.

Capture the case while the details are warm. Payloads stay ordinary files, checksums stay visible, and every tier reports its own truth.

Visible cases—Loading index

Active work—Upload and verification queue

Review queue—Privacy findings needing a human

Archive readiness—Mounts and audit persistence

ACTIVE WORK

Nothing disappears between clicks.

Checking for drafts and durable jobs…

OPERATING NOTE

Archive-first, always.

A case becomes archive-eligible only after payload integrity is verified and privacy exposure is explicitly approved. An offline Seagate never masquerades as an empty folder.

01Incoming SSD→Verify→Seagate + cache

CASE INTAKE / FOUR MOVES

Write it down before the room changes.

The date fixes archive placement. Everything else can be refined until verification begins.

01 / MACHINE CONTEXT

Give the case a useful spine.

Required: date

Short titleCase dateSeveritySiteRoom / assetRoom detailKnown scannerVendorScanner modelSoftware versionSubsystemError codesExternal referencesTagsCase ID (optional)

03 / EVIDENCE BUNDLE

Bring the whole trail.

Files stay on the staging SSD

Drop service files here

Logs, raw data, Twix, anonymized DICOM, screenshots, configuration, or anything else useful.

Path	Type	Size	State	Remove
The evidence bundle will appear here.

!

Privacy checkpoint
Likely DICOM and image files receive a conservative screen. Header screening is not image de-identification; findings may require explicit human approval before exposure.

CASE BROWSER / DERIVED INDEX

Find the shape of the failure.

Search is powered by a rebuildable catalog when available; the filesystem remains the source of truth.

StatusPrivacyScanner / siteModelSoftwareSubsystemSymptomError codeTagFromToSortOrder

No search yet.

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SYSTEM / HONEST SIGNALS

Is the archive actually ready?

Process liveness and storage readiness are separate facts.

OPERATIONAL CONTRACT

What each signal means

LiveWeb process can answer.

ReadyIncoming/cache/audit are usable.

ArchiveSeagate is mounted and checked.

PrivacyUnknown is never “clear.”

Checking durable tiering and index status…

A calm place for complicated machines.

Nothing disappears between clicks.

Archive-first, always.

Write it down before the room changes.

Give the case a useful spine.

Make the sequence legible.

Bring the whole trail.

Read it once as the next engineer.

Find the shape of the failure.

Is the archive actually ready?

What each signal means

Keep the scan room’s memory intact.

Open the service ledger

A calm place for complicated machines.

Nothing disappears between clicks.

Archive-first, always.

Write it down before the room changes.

Give the case a useful spine.

Make the sequence legible.

Bring the whole trail.

Read it once as the next engineer.

Find the shape of the failure.

Is the archive actually ready?

What each signal means